Technical Manager – West Thames Valley Water Production

  • Thames Water
  • Hybrid (Multiple Locations)
  • 10 May, 2023
Full time Management Water and Wastewater Water Management Waste and Resources

Job Description

Technical Manager – West Thames Valley Water Production

Locations : Cleeve - RG8 0BY, Farmoor - Oxford - OX2 9NS, Latton - Cirencester - GL7 5QF

Salary : Offering Up to £53,000 per annum subject to your level of experience.

Who are we?

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km’s of pipes, to keep taps flowing and toilets flushing.

At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open.

What you will be doing

We currently have an exciting opportunity for a Technical Manager to join the West Thames Valley Water Production Team.

The Technical Support Manager is a critical role, responsible for the risk profile of the area, ensuring regulatory (DWI and EA) commitments are met for the WTV area and management of a large capital budget.

You will be responsible for leading the technical support team to deliver process compliance assurance, technical support, efficiency, and optimisation of projects both directly and indirectly across West Thames Valley. You will also lead the risk management process from identification, through to escalation and solution delivery.

Key to the role is stakeholder engagement, within and outside of Water Production; for example, this facilitates the preparation and reviewing of Site Operating Manuals to Asset Standards, DWSP risk mitigation and Best Operating Practices.

You may also be expected to stand in for the Area Operations Manager.

The role covers a large geographical area in West Thames Valley, so a willingness to move around day to day is essential.

The role also participates in an out of hours coordinator rota, for which an extra payment is made.

Day to Day Duties Include:

  • Team Management: ensure that direct reports have the capacity, capability, competence and confidence to undertake their tasks and activities. Ensure robust performance management is in place but actively supports development; ensuring appropriate succession plans are in place to maintain a continuity of operational support. This will require the development of relationships with TW departments/teams.
  • Process Assurance & Regulatory Compliance: lead the Production team’s assurance on process compliance against Water Quality Regulations, supporting local teams to achieve compliance and investigate any events. Lead the interface with Regulatory Response on DWSP actions, audits and information requests – ensuring regulatory commitments are met.
  • Technical (Process) Support: proactively and reactively provide operational support to process teams. Take an active role in the regional Responsible Person forum and Process Working Groups, and work with production managers to ensure learning and updates are effectively communicated and implemented to the wider team
  • Risk Management: Ensure the team is compliant with risk management processes and reporting requirements. Escalation of risks and opportunities through local risk reviews; manage asset planning system (APS) compliance for the team and take the overall lead for the area team with Asset Management liaison to secure both short and longer-term investment requirements. You will also lead the risk management process from identification, through to escalation and solution delivery.
  • Optimisation and Project Delivery Support: lead the delivery of optimisation projects for the team; proactively seek out new opportunities and work with stakeholders to push forward. Lead support for indirectly delivered optimisation projects, facilitating as required. Act as the main point of contact in the area for Capital Delivery teams.
  • Financial Control & Efficiency: support operational budget delivery through adequate financial control including budget challenges. Track Capital spending to ensure the budget for the area is delivered and risks escalated. Feed into annual business planning to assist operational budgets are set correctly and fully understood.
  • Participation in out of hours coordinator rota (additional payment received)

We’re looking for you to:

  • Have detailed knowledge or experience of water production or waste treatment processes and operations
  • Have good leadership, capability, and vision
  • Previous project or risk management experience
  • NEBOSH/IOSH qualified and able to demonstrate application in the field to improve operational safety
  • Excellent communicator, influencer, and problem solver
  • Ability to deliver against operational targets
  • Able to demonstrable role modelling of Thames Water’s values and behaviours

What’s in it for you?

Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with the length of service and a wider benefits scheme.

We’re proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we are moving to a hybrid approach where we will provide options around working from our offices, our operational sites and home dependent on role/team/individual. This will be discussed during the assessment process.

Thames Water is a unique, rewarding and diverse place to work. If you join our team, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits.

You can find out more in our working for us section of our website.

Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you’ll enjoy a fulfilling career and flexible working arrangements.

We’re also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process. Find out more about working at Thames Water

We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can’t consider any further applications, so please submit your application as soon as possible to avoid disappointment.

For more information or to apply to this role, please press the 'APPLY NOW' button below.