Team Leader, Flood Warning and Informing

  • Natural Resources Wales
  • 24 Aug, 2020
Full time Engineering

Job Description

Team Leader Flood Warning & Informing

• Location: Cardiff
• Grade & Salary: 8, £43,748 rising to £48,317 over four years
• Post number: 202630
• Type of contract: permanent
• Work pattern: full time

Closing date: 8th September 2020

Benefits: Civil Service pension, 28 days annual leave, rising to 33 days over 5 years, flexible working options, occupational health including counselling and advisory services and eye care, childcare vouchers and salary sacrifice schemes.

Role Purpose

This is an exciting new opportunity to lead our national Flood Warning & Informing team. Natural Resources Wales has a statutory duty to provide a flood warning service to communities at risk of flooding in Wales.

The Flood Warning & Informing team is responsible for delivery our policy, strategy and business critical systems which enable Natural Resources Wales to provide a direct flood warning service to over 120,000people at risk of river and coastal flooding in Wales, as well as providing information via other channels including our website, Floodline and open digital data API.

We are recruiting a Team Leader to take on this new team. Two posts are already in place and will report to this new Team Leader whilst another three new posts will be recruited in the Autumn for which we expect the new Team Leader to be in place to help shape the new appointments to the team.

The Team Leader will take on a growing team which will deliver an ambitious programme of work to improve our flood warning and informing services over the next five years, including drawing on lessons learnt from recent severe flooding in Wales. The team will also lead work to deliver a replacement Flood Warning System when our current contracted service ends in 2022. This will entail close working through our partnership with the Environment Agency in England as well as with customers in Wales to ensure any new system is resilient, meets customer needs and keeps pace with technological change.

Key areas of focus over the next few years will be how we can continue to improve our digital services to those at risk of flooding as well as realising efficiencies in service delivery so we can re-invest savings to make service improvements elsewhere.

As well as leading this specialist team, the Team Leader will be expected to contribute directly to our 24/7 flood forecasting and warning service delivery through joining our Monitoring and Forecasting Duty Officer rota. This rota provides a flood forecasting service for river and coastal flooding across Wales which is used to inform our flood warning decisions and our operational response on the ground.




Qualifications and Skills

• Relevant degree or equivalent technical knowledge and understanding gained from career experience relevant to the role;
• Experience of using flood warning and informing services and systems during flood incidents;
• Able to present complex information and summarise key business issues in a clear understandable form to senior managers and external stakeholders;
• Budget and project management skills suitable for managing, or making a significant contribution to capital and revenue projects related to flood warning service and system development;
• Experience of influencing the strategies and development plans of internal and external stakeholders;
• Able to demonstrate a personal mindset of continuous improvement and customer care;
• Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams;
• Strong decision-making, analytical and problem-solving skills including identifying problems early, reviewing evidence, identifying gaps, developing solutions and consulting appropriately;
• Able to work independently, demonstrating innovation, initiative and an ability to develop, or be receptive to, new ideas and creative solutions;
• Experience of leading, managing, motivating, developing, coaching and mentoring staff including team management;
• Experience in use of specialist ICT applications, including flood warning systems.

For more information, please visit our website.